mPay
Through its mPay app, Dubai Smart Government seeks to
bring more ease and convenience to users, particularly in situ-
ations where users have to make emergency payment of fines
or fees for a continued service or charges to avoid a new fine.
The free app allows users to pay their bills to 4 government
entities in Dubai within few minutes, in one step and through
a new innovative method that adds a value to customers by
saving their time and efforts.
It is available on Apple app store for iPhone users and on
Google Play for Android devices users.
mPay is designed to be an easy-to-use reliable and secure
app that can be used through limited steps offering more ease
and convenience to users.
The importance of the app is that it combined in its first phase
the most used services and proved the ability of Dubai govern-
ment departments to integrate their services.
The 4 government entities using the app are: Dubai Police,
Dubai Road and Transport Authority (RTA), Dubai Electricity
and Water Authority (DEWA) and Etisalat.
To use the service, users can register with their credit card
details in mPay, which can be easily downloaded on any smart
phone.
mPay also allows auto payment through which users can au-
thorize the app to pay
their bills on specific
dates. The auto pay-
ment can be set up in
few minutes.
Recently, the mPay
service had been completely restructured to be compatible
with Smartphone requirements in terms of speed and smooth
provision and use of services. As soon as the app is download-
ed, customers can avail a distinguished package of services.
They can use it for payment of DEWA bills, Dubai Police fines,
top up Salik and Nol in addition to 5 Etisalat services. So a cus-
tomer can choose to pay any or all of Etisalat’s services such
as GSM, broadband, eVision, Dial-up internet and landline.
As many as 13,000 iPhone and Android users have down-
loaded the application since it was launched in November last
year, a rate of 42 subscriptions a day.
Since the beginning of the year, the app has had nearly 53,000
transactions and over 26,000 users, prompting Dubai Smart
Government to introduce updates to the application to meet
customers’ requirements.
If you are a UAE citizen and plan to
travel abroad, you are in good hands
with the Ministry of Foreign Affairs
(MoFA) app; it keeps you in continu-
ous contact with the embassies and
missions representing the UAE in the
countries you visit; it also provides you
with the information you need while
travelling abroad.
The app offers important information
about the types of visas and attesta-
tions for many countries and their
requirements and fees. It also offers
information on addresses and phone
numbers of embassies and missions
representing the UAE abroad and how
to locate them on Google maps as well
as certified missions in the UAE.
The app enables UAE citizens to reg-
ister in Tawajudi service or modify
travel information and request assis-
tance from the UAE embassies and
missions abroad. It also provides them
with travel tips and guides and impor-
tant notifications issued by MoFA with
regard to emergencies to facilitate pro-
cedures and maintain the security and
safety of citizens abroad and any other
updates.
Below are the key services offered by
the app:
Tawajudi
Tawajudi service is offered by MoFA
to its nationals while being abroad
enabling MoFA to communicate with
nationals in necessary cases. MoFA
advises all nationals to register in this
service before leaving the country.
Attestations
This service provides users with vari-
ous information on attestations. Users
can select the type of document for at-
testation and the program will provide
relevant information including the fees,
required documents and attestation
centers inside and outside the UAE.
mPay.. ThePearl of Dubai’s
Smart Apps
MoFA App ... Best Travel Companion
