Measuring Training Needs for Unified Service Center Staff Post-Development Phase for development purposes
The Communication Department, responsible for supervising and monitoring the performance of the Unified Service Center at HCT, is committed to continuous evaluation and development of services and staff. This is based on ongoing updates aimed at improving performance quality and supporting staff in facing challenges and successfully handling efforts to improve and develop services and work mechanisms.
Based on the survey results, an annual training plan for staff will be developed according to their actual needs, and the required budget will be determined according to the annual work plan.
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