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Government services around the clock

This portal provides digital government services around the clock so that you can complete your transactions remotely, from the safety of your homes and support the UAE Government’s efforts to contain the spread of the novel coronavirus, COVID-19.

Download the booklet on services around the clock (PDF, 6 MB).

 

National Call Center - Tawasul 171

Issue Emergency Passport

Ministry of Foreign Affairs and International Cooperation

Issue Diplomatic Cards

Ministry of Foreign Affairs and International Cooperation

Issue Diplomatic, Special or Mission Passport

Ministry of Foreign Affairs and International Cooperation

Renew Passport for UAE Nationals Abroad

Ministry of Foreign Affairs and International Cooperation

Attest Official Documents, Certificates & Commercial Invoices

Ministry of Foreign Affairs and International Cooperation

Twajudi

Ministry of Foreign Affairs and International Cooperation

Register Labour Complaints

Ministry of Human Resources and Emiratisation

Register Domestic Worker Complaint

Ministry of Human Resources and Emiratisation

Request a Quota of Work Permits for Establishments

Ministry of Human Resources and Emiratisation

Issue New Work Permit

Ministry of Human Resources and Emiratisation

Issue Domestic Worker Contract

Ministry of Human Resources and Emiratisation

Issue Domestic Worker Work Permit

Ministry of Human Resources and Emiratisation

Renew Domestic Worker Contract

Ministry of Human Resources and Emiratisation

Issue Labour Contract

Ministry of Human Resources and Emiratisation

Renew Work Permit & Labour Contract / Work Permit

Ministry of Human Resources and Emiratisation

Cancel Domestic Worker Contract

Ministry of Human Resources and Emiratisation

Issue New Passport

Federal Authority for Identity, Citizenship, Customs and Port Security

Renew Passport

Federal Authority for Identity, Citizenship, Customs and Port Security

Apply for a new ID card

Federal Authority for Identity, Citizenship, Customs and Port Security

Renew ID Card

Federal Authority for Identity, Citizenship, Customs and Port Security

Issue Entry Permit

Federal Authority for Identity, Citizenship, Customs and Port Security

Issue Residency for Employee

Federal Authority for Identity, Citizenship, Customs and Port Security

Renew Residency Permits

Federal Authority for Identity, Citizenship, Customs and Port Security

Issue New Family Book

Federal Authority for Identity, Citizenship, Customs and Port Security

Amend Family Book Details

Federal Authority for Identity, Citizenship, Customs and Port Security

Apply for Social Aid

Ministry of Community Development

Request 'To Whom It May Concern' Certificate

Ministry of Community Development

Assess Disability Case

Ministry of Community Development

Issue New Card for People of Determination

Ministry of Community Development

Renew Card for People of Determination

Ministry of Community Development

Join Senior Citizens' Homes Registration

Ministry of Community Development

Register Elderly in Mobile Unit

Ministry of Community Development

Apply for Marriage Grant

Ministry of Community Development

Apply to Participate in Mass Wedding

Ministry of Community Development

Family Counselling 'Ta’aluf'

Ministry of Community Development

Register Public Interest Associations

Ministry of Community Development

Issue 'To Whom It May Concern' Certificate

General Pension and Social Security Authority

Update Pensioner & Beneficiary Data

General Pension and Social Security Authority

Addition of Previous Service

General Pension and Social Security Authority

Registration of UAE National Employees Working in GCC Countries

General Pension and Social Security Authority

Registration of Insured in Governmental or Private Sector

General Pension and Social Security Authority

Calculation of End-of-service Benefits & Pension Salary

General Pension and Social Security Authority

Disbursement of Social Security Benefits

General Pension and Social Security Authority

Issue Birth Certificate

Ministry of Health and Prevention

Issue Death Certificate

Ministry of Health and Prevention

Approval of Medical Reports

Ministry of Health and Prevention

Attestation of Medical Leaves and Reports

Ministry of Health and Prevention

Medical Professional Evaluation

Ministry of Health and Prevention

Accreditation of Medical Committee for Request for Retirement or Medical Disability

Ministry of Health and Prevention

Request "To Whom it may Concern" Certificate for Patient and Companion

Ministry of Health and Prevention

Submit Complaints about Private Health Facilities & Medical Staff

Ministry of Health and Prevention

Issue of a Health Card

Emirates Health Services

Renew of a Health Card

Emirates Health Services

Issue of a Health Card for people of determination

Emirates Health Services

Book a Medical Appointment

Emirates Health Services

Request for a Medical Report

Emirates Health Services

Mobile Healthcare

Emirates Health Services

Submit Medical Complaints

Emirates Health Services

Premarital Counseling and Screening

Emirates Health Services

Pre-University Fitness Screening

Emirates Health Services

Examination of Medical Fitness for Residency Visa

Emirates Health Services

Request for Blood Donation

Emirates Health Services

Request Agricultural Guidance

Ministry of Climate Change and Environment

Request Support Materials for Farmers

Ministry of Climate Change and Environment

Request Support Materials for Fishermen

Ministry of Climate Change and Environment

Submit Complaint about Telecom Providers

Telecommunication and Digital Government Regulatory Authority

Activate Service for New Customer

Etihad Water and Electricity

Electricity & Water Connection (Permanent / Temporary)

Etihad Water and Electricity

Approve Electricity Technical Drawings

Etihad Water and Electricity

Approve Water Technical Drawings

Etihad Water and Electricity

Report Water & Electricity Breakdowns

Etihad Water and Electricity

Pay Due Amounts

Etihad Water and Electricity

Pay Water & Electricity Bills

Etihad Water and Electricity

Request NOC (Water)

Etihad Water and Electricity

Request NOC (Electricity)

Etihad Water and Electricity

Send / Receive – Domestic Express

Emirates Post Group

Send / Receive – Domestic / International Premium

Emirates Post Group

Request MyPost / Business Box

Emirates Post Group

Renew MyPost / Business Box

Emirates Post Group

Provide Resolutions of Complaints in Securities Trading

Securities and Commodities Authority

Settle Securities Trading Disputes

Securities and Commodities Authority

Issue Certificate of Conformity (ECAS)

Ministry of Industry and Advanced Technology

Notification of Conformity Assessment Bodies

Ministry of Industry and Advanced Technology

Objection to the Grievance Committee Decision Request

Federal Authority for Government Human Resources

Organizational Structures Review & Approval Request

Federal Authority for Government Human Resources

Job Evaluation & Description Support

Federal Authority for Government Human Resources

Support Al Mawrid System

Federal Authority for Government Human Resources

Training on e-Systems Related to HR Legislations & Systems Request

Federal Authority for Government Human Resources

Training on HR Legislations & Systems Request

Federal Authority for Government Human Resources

Training Companies Approval Request

Federal Authority for Government Human Resources

Maaref Initiative HR Registration Request

Federal Authority for Government Human Resources

Emirates Award for Federal Government HR Support Request

Federal Authority for Government Human Resources

Support for HR Enablers Request

Federal Authority for Government Human Resources

Benchmark Request

Federal Authority for Government Human Resources

HR Club Subscription Request

Federal Authority for Government Human Resources

Technical Support for Government Skills Bank Portal

Federal Authority for Government Human Resources

HR Monthly Magazine Subscription Request

Federal Authority for Government Human Resources

HR Echo Magazine Subscription Request

Federal Authority for Government Human Resources

Imtiyazat Monthly Newsletter Subscription Request

Federal Authority for Government Human Resources

Join Request for Merchants in Imtiyazat Programme

Federal Authority for Government Human Resources

Technical Support for Imtiyazat

Federal Authority for Government Human Resources

Customer Support in Using 'Bayanti' (Technical Support Request)

Federal Authority for Government Human Resources

Enquiry about HR Legislations

Federal Authority for Government Human Resources

Emergency contacts

Police

999

Ambulance

998

 

Civil defence

997

Electricity authority

991

 

Handling emergencies

Need help?

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