Dates

Opening on

01/02/2023

Closing on

30/04/2023


Contacts

Email

Your name

General Pension & Social Security Authority

Mobile number

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Survey on measuring quality of GPSSA's website

Subject: As part of GPSSA's quest to adopt best practices, it is of paramount importance to assess your ability to browse and access required information on its website

We invite you to participate in a short questionnaire below about the topic


Objective: Improve the level of information presented in accordance to government requirements


Expected Decisions: Improve display of information and electronic services provided through GPSSA's website.



Outcome

Results: The questionnaire shows that the eligible category was the most involved, and the mentioned comments and suggestions emphasized the importance of making improvements to services to improve their quality in a way that reduces wastage of time and effort.

Recommendations: - Make improvements to the services and continuously update the website content

(success)
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