Public Opinions about Developing the Ministry of Education's Social Media Accounts

Outcome

Outcome:

First, the Ministry of Education (MoE) would like to thank all those who had participated in the questionnaire for sharing their views and suggestions. We received 231 contributions from the various segments of the community (students, employees, parents). After analyzing the questionnaire, we found that the majority of the suggestions had suggested the following:

-       The MoE's username on social media platforms is unclear, which makes it difficult to access them.

-       It is difficult to distinguish the official channels of the MoE from the unofficial ones.

-       Unifying the branding of the accounts, introducing unified icons, and blocking the inappropriate accounts, such as advertisement accounts and the accounts that post immoral content.

-       Establishing constant communication with the public and responding to their queries.

Based on the views and suggestions of the public, a plan has been set up to optimize and develop the MoE's social media accounts. The following steps have been taken:

-      Unifying the username on all social media platforms with verifying the accounts that were not verified under the username MOEUAEofficial, aiming to facilitate the public's access to the Ministry's accounts and distinguishing them from unofficial or fake accounts.

 To watch the video of the unification of official accounts please click here

-       Launching the new visual identity of the social media accounts, with updated, attractive designs, and highlighting information and media messages directed to the public in a clearer manner.

-       Assigning a team to follow up on all queries submitted  by the public through the social media platforms and respond to them in a timely manner. The team will also monitor the indecent comments that are not appropriate to the MoE's page and take  the necessary measures against them.