Emergency help for tourists in the UAE

Helplines for tourists

For any emergencies or safety issues, contact the following numbers from anywhere in the UAE:

Important emergency phone numbers
In Abu Dhabi, call Abu Dhabi Tourism Police on: +97128002626 and +97125127777
In Dubai, call Dubai Tourism Security on: 8004438.
You can also:
Report crimes and safety issues
Report community concerns
Get medical help
Medical tourism portals
Get help for road accidents.
Read about handling emergencies.

Get in touch with your embassy in the UAE

Here is a list of:

Diplomatic and consular corps in the UAE
Foreign embassies in the UAE and their contact details – Abu Dhabi portal

Enquire from the official directories

Etisalat: 181
Du: 199.

Enquire about UAE government services and information

Visit 171 Tawasul or call 171.

VAT refund for tourists

Tourists and visitors can claim refund on VAT paid on purchases they made during their stay in the UAE. Recovery of payment will be done through a fully integrated electronic system which connects retailers registered in the ‘Tax Refund for Tourists Scheme’ with all ports of entry and exit from the UAE. Read the details.

Updated on 21 Nov 2019

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