Sharjah Electricity, Water and Gas Authority (SEWGA) is responsible for supplying and operating water, electricity and gas service for consumers within the borders of the emirate of Sharjah.

Subscription to the service

To get electricity, water and gas services for a housing unit, the tenant must have a tenancy contract attested by Sharjah Municipality to create an account in Sharjah Electricity, Water and Gas Authority. The owner must submit the title deed to get the services. Service can be accessed according to the following steps:

For tenants

• Submit the application at the customer service centre with the required documents. (A special undertaking needs to be signed if a national occupies the housing unit.)
• Pay the security deposit. (Next, the contract will be approved. The security deposit shall be estimated according to the type of contract.)
• Conclude the service agreement.
• Visit Sharjah Municipality to attest the tenancy contract.
• Visit the service centre again to get the service.

For landlords

• Submit the application at the service centre with the required documents
• Conclude the service agreement
• Get the service.

Required documents

These documents are needed to be submitted to get utility service in Sharjah:

1. The original tenancy contract signed and approved by the owner and tenant (for the tenant)
2. A copy of the new tenant’s ID card (for the tenant)
3. Last clearance certificate
4. Title deed (landlord).

Payment of bills

SEWGA provides several methods for payment of bills. Payment methods include:

1. UAE-based banks approved by SEWGA
2. Emirates Post offices
3. SEWGA customer service offices
4. E-pay through the SEWGA website
5. SEWGA application available for Android and iPhone devices
6. Etisalat electronic payments machine throughout the emirate of Sharjah
7. Through exchange outlets throughout the UAE.

Useful links:

• SEWGA services guide
• ePay services - SEWGA
• Payment methods - SEWGA
• Energy calculator - SEWGA
• Smart apps – SEWGA