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“My Language, My Identity”
The smart app facilitate communication
between the patient and the paramedic
app is launched by Dubai Ambulance to
teach Arabic language
Dubai Corporation for Ambulance Ser-
vices has launched its first Android run
mobile app called “My Language, My
Identity”. The app was very successful
in teaching Arabic to the medical staff at
the corporation, particularly, field staff.
The app further helped staff members
enhance their sense of national identity
and strengthen their sense of belonging
to the country, as well as developing the
skills of paramedics in smartly dealing
with patients.
The 3-tiered program includes the mo-
bile app, the teaching of Arabic language
and reinforcing national identity. The app
facilitates communication with non-Arab
patients, saves much time and effort, im-
proves performance and ultimately saves
lives.
Paramedics can listen to Arabic sentences
and their meanings to be able to know the
symptoms, complaints or any pain suf-
fered by the patient in order to be able to
properly address the issue in enough time.
This service did not cost the corporation
any financial burdens as it was fully pro-
duced by internal efforts of the Commu-
nication & Public Relations Department,
and the “My Language, My Identity”
team, who previously launched a website
with the same name.
The first of its kind app in the UAE allows
audio teaching of the Arabic language
while displaying the equivalent in the tar-
get language, or writing the Arabic sen-
tence in Latin/foreign letters to make it
easier for non-Arabic speakers.
The app contains FAQs prepared by the
app team based on a field study to identify
common and known diseases and condi-
tions, injuries and symptoms that patients
usually complain about. The symptoms
are relayed to the paramedic, which can
be paramount to taking the proper action.
The app further contains a human body
map in order to identify its parts and in-
ternal organs to facilitate diagnosis and
communication with foreigners, with even
a pointing to the location of pain.
The app has an introduction about the
UAE, including its foundation and history,
its seven emirates, rulers, achievements
of the Union, and prominent Emirati fig-
ures across various fields.
Apps