Topic: The Federal Tax Authority provides social media platforms as effective channels for direct communication with the public, aiming to enhance transparency and raise tax awareness. Through these platforms, the Authority delivers the latest news, tax-related information, and guidelines in an easy and simplified manner while promptly responding to users' inquiries. The Authority seeks to foster an interactive relationship with the community, promote tax compliance, and support its vision of offering innovative and advanced services that meet the needs of individuals and businesses in the UAE.  

Objective: The consultation aims to gather public opinions and feedback to improve the performance of the Authority's social media platforms and ensure the delivery of clear and useful tax-related content. It also seeks to enhance interaction with users, improve the speed of responses to their inquiries, and develop communication methods to ensure accurate and effective information delivery. The ultimate goal is to make these channels more inclusive and innovative to meet the needs of individuals and businesses and to strengthen tax compliance.  

Expected Outcomes:  Public feedback and participation will be used to enhance the quality of content, making it clearer and more relevant, improve interaction and response speed, launch innovative awareness campaigns, and introduce interactive tools such as surveys and live sessions. Additionally, performance will be monitored, and communication strategies will be continuously updated.