Purpose of the session

Determine how the solution helps customers.

Test & evaluate potential solutions with users to inform future state of the service 

Discover opportunities for improvement through customer feedback

Aster Hospital / Many facilities / +1000 staff/ Manages PRO team of 6

Freelance / 5 facilities of various sizes / Does all facility and staff licensing for multiple clients

Bishara Medical Center / 1 facility / 15 staff / Does all facility and staff licensing