Dates

Opening on

29/02/2024

Closing on

31/05/2024

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Customers' Satisfaction Smart Mobile App Survey

Survey Topic: Customer satisfaction survey on the quality of design and content of the Ministry of Foreign Affairs' Mobile App, aiming to gather feedback and suggestions from users regarding the improvement of user experience.

Objective: To activate the role of digital audience participation in contributing to developmental suggestions for enhancing the user experience on the Mobile App, in alignment with their preferences and needs. This is part of the ministry's effort to provide the best digital and smart services, in accordance with the UAE government's promise for future services.

Decision Making: Based on the survey results, the ministry will measure the level of customer satisfaction and study the suggestions and feedback to develop the quality of the Mobile App. 


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