Subject of Consultation:

The Higher Colleges of Technology (HCT) are committed to proactively providing electronic services to students, graduates, and employees. The Student Services Department, in collaboration with the Admissions Department and System Registrar's Office, has worked on updating course registration, withdrawal, and addition services during the current academic year.

Objective:

 The purpose of launching this survey is to assess the satisfaction of the targeted group of current HCT students, regarding the updated versions of course registration, withdrawal, and addition services. Additionally, it aims to gauge their satisfaction with the support channels designated for all inquiries related to these updates. The survey also seeks to gather developmental suggestions from the targeted group to enhance the user experience.

e- Decision making:

The survey will be launched for current HCT students immediately after the registration period, from January to April 2024, coinciding with the start of the second semester of the 2023-2024 academic year. Subsequently, the HCT Communications Department will share the survey results and suggestions with relevant departments to improve services based on the survey outcomes.