Subject

The Federal Authority for Nuclear Regulation (FANR) is committed develop and improve digital services in a way that meet the requirements of community members through FANR's official portal "WASL".

WASL is the platform to register, manage, follow up, track, and respond to all the enquiries, complaints, suggestions, and complements. It provides a dashboard for any user to track the cases submitted to FANR. Through the use of FANR WASL Portal, reporting and analysis can improve the whole service experience for the beneficiaries.

Aim

This survey is to measure the level of customer satisfaction in using WASL platform

Outcome

To further develop and enhance the WASL platform based on the user feedback received through the survey