20/03/2023
Closing on22/05/2023
Federal Tax Authority
Mobile number:Subject
Social media channels are among the most important means of communication used by the Federal Tax Authority to communicate with the public and promote its services. The FTA seeks to hear it's audience and customers opinions on about the level of content presented.
:Aim
Measuring the level of customer happiness on the social media channels of the Federal Tax Authority
:Results
The results will be included in plans to improve the content of social media channels
The result:
The level of public satisfaction with the Federal Tax Authority's social
media platforms was as follows:
33% very satisfied
8% somewhat satisfied
33% neutral
16% are not satisfied
8% are not satisfied at
all
As for voting for the public's favorite social media channels, the
results were as follows:
41% Instagram
25% LinkedIn
25% Twitter
8% YouTube
Voting for the type of visual content preferred by audiences when
browsing social media was as follows:
41% infographics
25% image
25% video
8% short video reels
Popular searches
