Subject

In its pursuit to enhance its services, the Federal Authority for Nuclear Regulation is inviting the community members, licensees, and specialized professionals to submit their suggestions on the Secondary Standards Dosimetry Laboratory's Services (SSDL).

Calibration is the measurement of the gap between a reference point as determined by SSDL and the customer's instrument. This gap is called the calibration factor and it is reported in the issued certificate.

Calibration is essential to ensure that accurately known doses are delivered to patients undergoing diagnosis and therapy, and that radiation measurement instruments used throughout the UAE provide the expected degree of accuracy to support radiation protection.

The secondary standards dosimetry laboratory's calibration services are accredited by the Emirates National Accreditation System (ENAS) and based on the ISO 17025 Standard on the General Requirements for the Competence of Testing and Calibration Laboratories. FANR's SSDL offers calibration and irradiation services to the users of radiation measurement instruments.

Aims

Enhance the SSDL lab services and achieve continuous improvement to FANR customers.

FANR is happy to listen to your suggestions and answer your enquiries about the SSDL services, and how to enhance them for continuous improvement. This could be submitted through filling the survey on FANR Website.

Outcome

To carefully study and consider suggestions for implementation and to provide a better overall customer experience. 

Click here to participate in FANR SSDL Lab Services Satisfaction Survey