21/09/2021
Closing on15/10/2021
Federal Authority For Government Human Resources
Mobile number:Consultation Subject
:Consultation Purpose
Getting to know the public's opinion and measuring its satisfaction with the service delivery channels provided by the FAHR through a questionnaire and data analysis. To be used as part of the process of continuous improvement and development of the marketing plan, in a way that helps the authority meet the expectations of the public, and ensures its access to information and services of interest to it in the easiest and fastest way
:Decisions expected as a result of this consultation
The authority will monitor and study the most prominent proposals, and formulate a set of corrective measures, to develop systems to reach all target groups and meet their aspirations.
Video: https://youtu.be/Wv5NM_M0m
After analyzing the results of the questionnaire that measures the Level of Public Satisfaction with the FAHR's Services, Delivery Channels and the level of awareness in 2021, the participants' suggestions and views were taken into consideration, which would help develop services and delivery channels, as well as develop a marketing mechanism and raise awareness of the services provided. The results were also identified and approximately 30 suggestions and observations were received, which were taken into consideration, and then built upon in setting corrective measures and developing platforms in line with the needs and aspirations of customers.
In this presentation, you will find the corrective actions for this survey
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