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Ministry of Health and Prevention

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MOHAP Digital Participation on Smart Patient Portal


In line with developing smart electronic services and providing a distinct experience for its customers, the Ministry of Health and Prevention is working to improve the patient's smart portal and monitoring the public's proposals that contribute to the modernization of the portal services and development of health information systems in line with Government Excellence System, Smart Government Initiative and National Agenda Vision 2021 to achieve a health system with international standards


Through this consultation, the Ministry of Health and Prevention aims to monitor all opinions and suggestions about the patient's smart portal in general and identify the most important services that the public expects in the new portal


Health Information Systems (HIS)Department is working on a new patient portal project for 2020, which will have the main feature that the users already asked for in the survey result such as

  • Supporting Arabic / English Language
  • User friendly portal
  • Aligned with smart Government guild line
  • Enhancing the booking appointment service
  • Adding new service such as Homecare, Medical report
  • SMS / Email notification
  • Easy registration process
  • Customized educational material

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