Subject: The Ministry of Finance provides technical support to its electronic and smart service customers through several channels available on its website and application, in addition to the unified call center of the ministry, in order to provide the necessary support for customers before, during and after the use of various services.
Objectives: The purpose of this consultation is to take into consideration the customers' views through the live chat feature available on the ministry's website. This service is offered during the official working hours of the ministry.
Decision: MOF team will analyze customer responses and suggestions to
develop its services so that it is provided 24/7.
Based on the results of the Consultation, MOF lunched The Chat-bot to provide technical support services 24/7.
Popular searches
