In today's world, artificial intelligence (AI) is more than just a technical advancement; it's the driving force behind significant shifts in many vital sectors, particularly healthcare. At Emirates Health Services, we believe that integrating technology with human compassion is what will define the future of healthcare. This is why we have placed AI at the core of our strategy to improve healthcare services-not just to speed up processes and save time, but to offer a comprehensive health experience that is more precise, effective, and compassionate.

What's remarkable is the immense power AI holds in enhancing individuals' quality of life. Predictive AI technologies represent a paradigm shift in healthcare, enabling us to foresee health issues before they arise or detect them in their early stages. This allows for quick intervention and life-saving actions in record time. Imagine the impact on public health if we could manage severe diseases like heart disease or cancer before they progress. This is the future we strive to achieve.

AI's role isn't limited to improving technical processes; it also enhances the doctor-patient relationship. Despite technological advancements, technology cannot replace the human element in care delivery. On the contrary, AI enables doctors to focus on the more human aspects of care, like listening to patients, engaging with them, and providing psychological support-all of which contribute to a higher quality of holistic healthcare.

This goal aligns perfectly with the UAE's ambitious vision to build a human-centered healthcare sector, with technology serving as a means to this end. By strengthening AI use in all stages of healthcare-from reducing waiting times and enhancing operational efficiency to providing precise, personalized care-we aim to create a real, sustainable impact. We stand on the threshold of a promising future as these technologies evolve, with AI poised to lead about 85% of healthcare processes in the future. This vision is not science fiction but a strategic plan we implement daily, in partnership with both public and private sectors.

In conclusion, our aspiration at Emirates Health Services is to achieve a balance between technological innovation and human care. AI is not intended to replace humans but to empower them to provide high-quality healthcare services, instilling trust and security in patients while setting new global standards for healthcare.

H.E. Mubaraka Ibrahim

Executive Director of Artificial Intelligence and Acting Chief Information Officer at Emirates Health Services