People of determination (those with special needs) are offered subsidised fares or free travel on public transport. They are also offered special permits to park in public parking areas and are exempt from paying parking fees and road toll. Read about the transport options in the different emirates.
The UAE provides access to safe, affordable, accessible and sustainable transport systems for people of determination (special needs). Read about the transportation options in the different emirates.
In Abu Dhabi city, public parking spaces, pavements, walkways, pedestrian underpasses and overbridges, entrances of buildings and other public facilities are increasingly becoming friendly for the people of determination to meet their mobility needs.
Abu Dhabi Government offers the people of determination subsidised fares at different modes of public transportation. They are also eligible for free unlimited travel on all buses in the Abu Dhabi city and its suburbs using the Hafilat smart card.
Abu Dhabi Police provides people of determination with special permits to park in the designated parking spaces available in public parking areas and exempts them from Mawaqif parking fees. Those who park illegally at spaces reserved for vehicles of people of determination will get a fine of AED 1,000.
Dubai Taxi Corporation operates taxis to meet the needs of the people of determination 24 hours a day covering all areas of the emirate and driven by well-trained drivers. These vehicles are fitted with special lifts for the wheelchairs, artificial respiratory systems, a wheelchair on board and seats for the companions.
People of determination with personalised NOL cards can use Dubai Metro and public buses in the Dubai city for free. Metro stations in Dubai are featured with:
tactile floor paths to guide visually-impaired persons at the stations
CCTV for hearing-impaired persons
audio notices for visually-impaired persons
stations are provided with escalators fitted with side hand rests stretching along the rail
dedicated parking for people of determination near the station’s entrances
automatic doors to ease the entry and exit process
designated space for a wheel chair in each carriage, located in close proximity to the door.
The public buses of Dubai are provided with all means of comfort and accessibility for the people of determination.
Marine transport stations and water-buses have been designed to be user-friendly for them, as well. LCD monitors are available to provide information about water-bus and safety procedures. Suitable spaces have been provided for two wheelchairs on Dubai Ferry.
Watch this video to learn more about these facilities and services offered for people of determination in Dubai.
The ID card for people of determination issued by the Ministry of Community Development offers many facilities and benefits in transport sector and others. Read the benefits in this document. Contact the local transport authorities to find more about transport and parking services for people of determination across the emirates: