Dubai Electricity and Water Authority (DEWA) is responsible for the supply of water and electricity to consumers within the borders of the emirate of Dubai.

Subscription to the service

The owner or tenant can get for water and electricity connection service by submitting an application to DEWA. Tenant can also get the service from Ejari centres, which provide tenancy contract registration service and electricity and water connection service.

Required documents

For real estate owners, documents include:

1. title deed

2. passport copy (and residence visa page)

3. Emirates ID card.

If another person is authorised to apply on behalf of the owner, a copy of the power of attorney and passport or Emirates ID card of the principal applicant must be attached.

For tenants, documents include:

1. the attested tenancy contract (Ejari)

2. passport copy (and residence visa page)

3. Emirates ID card.

If another person is authorised to apply on behalf of the tenant, a copy of the power of attorney and passport or ID card of the principal applicant must be attached.

Service procedures

The service is provided according to the following procedures:

1. Submit the completed application with attachments

2. Pay the security deposit and getting payment receipt.

3. Get the connection.

Payment of bills

Customers can pay DEWA bills using various payment channels including the EasyPay service which enables the customer to make the payment easily.

Related links

• Slab Tariff - DEWA
• Tariff Calculator - DEWA
• View Bill - DEWA