In the recent years, the practice of crowdsourcing to engage public in government decisions has increased. This page gathers some of the instances in which public participated in influencing government decisions.
Inviting public to choose the UAE’s logo
In 2019, the UAE initiated a national project under the title ‘The UAE Nation Brand’ to design and create a logo that will highlight the UAE’s unique identity and strengthen its long-standing positive image to the world. 49 Emiratis designed three logos. People are invited to vote for the one that they think will best represent the UAE for the next 50 years. For every vote that is cast, a tree will be planted. Voting is open from 17 to 27 December 2019 through the official website of the UAE Nation Brand. The winning logo is set to be declared on Wednesday 8 January 2020.
The ‘7 Lines’ logo was announced to be the winning design. Read more about the selected logo.
Enhancing the regulatory framework of the UAE financial sector
The Central Bank of the U.A.E. (CBUAE) proposed a draft regulation for loan-based crowdfunding platforms (CFPS) operating in the UAE. Through a public consultation, CBUAE invited all; particularly those who intend to operate a CFP in the UAE, existing licensed financial institutions and other stakeholders to propose ideas or share comments and insights that would enhance the regulation..
Improving the health and education sector
In December 2013, H. H. Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, called upon the citizens to join the largest national brainstorming session to promote fresh thinking and innovation in generating ideas for developing the health and education sectors.
Through his Twitter account, Sheikh Mohammed said, “We want every man, woman and child to join us in the biggest ever national brainstorming session to find new ideas for health and education. Embodying dynamic, energetic and successful leadership, please submit suggestions at http://www.uaepm.ae, email video comments to brainstorming@uaepm.ae, and tweet ideas to #uaebrainstorm.”
Sheikh Mohammed received 65,000 suggestions from the public on how to improve the nation’s health and education system. He held a two-day retreat with the Cabinet members to review and discuss the suggestions.
With regard to the nation’s education system, the Cabinet adopted a range of measures including:
In addition, the following initiatives were announced and endorsed:
With regard to the nation’s health system, the Cabinet approved the following health initiatives:
Protecting dangerous and exotic animals
The Federal National Council raises common public concerns during the sessions. In 2016, the members raised the concern of the possession and trade of dangerous and exotic animals. Accordingly, Federal Law No. 22 of 2016 (PDF, 500 KB) which regulates the possession and trade of predatory, dangerous and semi-dangerous animals was passed. Under this law, only zoos, wildlife parks, circuses, breeding and research centres would be allowed to keep wild or exotic animals. In addition, dog owners would need to buy a licence for their pets and keep them on a leash at all times when in public.
Enhancing life
Mohammed bin Rashid Smart Majlis (MBR Majlis) also used crowdsourcing and found it to be a successful way to obtain collaborative ideas. In one year since its launch in 2015, the MBR Majlis received 35,000 ideas. A team of more than 460 employees working in 41 government and private entities studied the ideas. Three of them are featured on the MBR Majlis website. Ideas that were implemented include painting the walls of the city with a material that absorbs carbon dioxide and providing smart gloves to workers in the electric field. The smart gloves are equipped with smart sensors that will detect electrical currents and alert the workers of any danger. Take a look at the success stories, ideas that were converted into reality by the Mohammed bin Rashid Smart Majlis.
Enriching the content of the official portal of the UAE Government
In 2018, the UAE Government launched a campaign to enrich the content of the official portal of the UAE Government. The purpose of the campaign was to:
Over the year, thousands responded with suggestions on topics to be added to the portal. The team behind the portal’s content reviewed all the suggestions and added several topics. Contributors of ideas were rewarded with prizes. Read the outcome about enriching the content on the federal portal (PDF 870 KB).
Consulting on various matters
The UAE Government is keen to keep the public informed and consult them on all issues that affect them. Hence, it holds regular consultations. The consultations page lists all past, present and future consultations from various UAE Government entities. Closed consultations share their outcome; how public feedback was used to shape a policy or a programme. The Government looks forward to hearing your views to use them as input for effective decision-making which in turn would enhance people’s satisfaction and happiness. Have your say about the Government’s services and policies and be a part of the decision-making.
Offering smart services
In 2017, Dubai Health Authority (DHA) introduced the smart pharmacy which dispenses medicines by reading the barcode on it. This helped in reducing the waiting time for patients from 20-25 minutes to 5-10 minutes. 80 per cent of the medicines were provided under zero minute waiting. It also reduced errors in dispensing medicines by 97 per cent and increased satisfaction and happiness of patients. DHA launched several such services based on customer feedback. Read about DHA’s successful projects based on suggestions and ideas of the public.
Promoting crowdsourcing through initiatives
Federal Youth Authority is promoting the culture of crowdsourcing in the UAE through their initiative ‘Done by Youth’. The UAE believes that among the youth are potential philosophers, artists, writers, entrepreneurs, craftsmen, strategists and many more and that youth are the nation’s human capital. ‘Done by Youth’ is all about focusing on their potential contribution to the social and economic environment and crowdsourcing their skills and talent. Products and services that are 100 per cent designed, provided and created by youth, receive the ‘Done by Youth’ seal. Apply for the ‘Done by Youth’ seal.
Watch this video (in Arabic):
For drafting policies and strategies
In applying the eParticipation concept, the UAE Government is keen to partner with all parties concerned including the common man. The UAE mGovernment seeks the public’s opinions and feedback about its services, facilitates, policies etc. It facilitates this through the eParticipation portal (Sharik.ae).
Sharik.ae provides forum, blogs, consultations, idea-sharing platform and polls where community members can voice their viewpoints. Individuals and institutions are welcome to contribute in government policymaking and service improvement.
Examples of the UAE Government engaging people in policymaking include:
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