Whole-of-government approach

The whole-of-government approach (PDF, 1 MB) is the movement from isolated silos in public administration to formal and informal networks. It is driven by various forces such as the growing complexity of problems that call for collaborative responses, the increased demand on the part of citizens for more personalised and accessible public services, and the opportunities presented by the Internet to transform the way the government works for the people. Read how the UAE is adopting this approach.