Measuring customer satisfaction for the ministry of Education e-Platform.
About the subject
Ministry of Education launched the Mobile e-Platform
Initiative in Fujairah. It is a part of a number of initiatives launched recently
by Ministry of Education to achieve high levels of customer satisfaction and
happiness. The mobile e-Platform provides different services of MoE via
innovative tools to reach society members in an easy way.
The e-Platform will provide the public with all services,
including certificate attestations, issuance of nursery licences and services
relating to higher education and other services. The e-Platform operators will
answer questions and enquiries directed by the public.
By such e-Platform, the ministry aims at making several
facilities available to provide services all over the country. The ministry
aims also to save time and efforts of the customers, innovate new methods for
providing services and hence achieve customer happiness.
Share your thoughts
What do you think of this initiative? What kind of benefits
can it bring to the society? How effective is this initiative? Share your
thoughts as it will help the ministry to improve its services.
Thanks for all participants ,The opinions and suggestions of the public have been added to the next plan for the e-platform.