This page contains a list of links to eServices provided by government entities relating to justice in the UAE. Also find the channels to stay updated about justice-related services.
A Police Clearance Certificate (PCC), known also as ‘Good Conduct Certificate’ is a proof of lack of the person’s criminal record. In the UAE, the certificate is issued by police departments across the UAE and it indicates that the person is not accused or does not have any criminal precedents.
The PCC is available for applicants who are currently residing in the UAE, or those who are no longer UAE residents.
You can apply for the certificate online through the website of Ministry of Interior and/or their smartphone app MOI UAE available on iTunes and Google Play. You can also visit one of the MOI’s services centres and get the document done after filling the application form and paying applicable fees through the electronic payment cards.
In Dubai, the service is available through the website of Dubai Police and through the Dubai Police smart app available on iTunes and Google Play. You can also get it at the Smart Police stations and drive-through centres.
Documents required
The following documents are required:
If you are no longer a resident of the UAE, you need to get your fingerprint card from the country you are residing in and have it attested by the UAE Embassy there. A fingerprint card is an official report from the police department concerned, which verifies the identity of a person based on his biometrics and decimal fingerprint. Then, you can send your request for PCC online to Ministry of interior or to Dubai Police along with the following documents:
Note:
The certificate is issued upon the beneficiary’s request to be submitted to official bodies for many purposes, which include work, study, immigration, obtaining licences and others.
The certificate can be issued in both Arabic and English. Fees differ according to the language, the applicant’s nationality and the applicant’s current place of residence.
Fees and time of the service are indicated in the service card.
Several government entities have a special service through which you can report financial and administrative corruption or misconduct in the public sector. Find the links to these services.
By law, discrimination is a crime. You can report discrimination through online channels of the UAE police across the country, or file a lawsuit through judicial authorities. You may also report discrimination experienced at workplace through the online channels of the Ministry of Human Resources and Emiratisation for the private sector employees and through the online channels of the Federal Authority for Government Human Resources (FAHR), which is responsible for human resources grievances in the government sector.
Human rights issues can be reported online through the eServices from the:
You may contact CDA on the toll-free number 8002121 or email at human_rights@cda.gov.ae.
Contact the Ministry of Tolerance and Co-existence in the UAE to share any discrimination issues or email at: info@tolerance.gov.ae.
Refer to the UAE's National Human Rights Institution for any complaints related to human rights.
Learn about tolerance and co-existence in the UAE.
Ministry of Justice and local judicial authorities provide regular updates to users on their services. These updates and notifications are sent via newsletters and RSS service.
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