Help and support

Find links to various channels offering help and support on using the UAE Government's services. 
U.Ask

The U.ae User Guide

The U.ae User Guide is designed to help users navigate, explore and utilise the U.ae portal effectively. By following this guide, you will be able to use the U.ae platform with confidence, access official government information and services efficiently, and benefit from a seamless digital experience.

Read the U.ae User Guide (Word, 500 KB).

U.Ask live chat

AI-powered chatbot for government services
Feedback and suggestions

The UAE Government's centralised portal for receiving complaints, suggestions and compliments about their services
Government entities

Find a list of the UAE's government entities and their contact information
Government officials

Find a list of the UAE's government officials and their contact information

Frequently Asked Questions

This section contains answers to frequently asked questions (FAQs) relating to the UAE Government's services.

Visit FAQs

U.ae is the official national platform of the UAE Government. It provides information about the UAE, its government system and its services.

Telecommunications and Digital Government Regulatory Authority (TDRA) manages and operates U.ae. You can reach the team through info@tdra.gov.ae.

The platform uses HyperText Transfer Protocol Secure (HTTPS) to ensure privacy of your personal data when transferring, storing or processing it.

Yes, all information published on this platform is up-to-date. You can find the last updated date in the footer section.

Forum

This is your platform; ask a question, provide answers and discuss matters relating to the UAE Government's services and information.

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