Submit a medical complaint

• Complaints about private health and pharmaceutical facilities and their medical staff - Ministry of Health and Prevention

• Submit medical complaints on government hospitals - Emirates Health Servics - EHS

• Request for submitting a medical error complaint- Department of Health - Abu Dhabi.

Provisions for patients' rights and responsibilities

The UAE Government guarantees the patients their rights and obligates them with responsibilities. Patients' rights and responsibilities -EHS  (PDF, 770 KB) are listed in the patient's charter of rights and responsibilities which are displayed at all clinics and hospitals. Patients can file complaints about improper service or malpractices to the respective health authorities.

Find out the Ministerial Resolution No. 14 of 2021 on the Patient’s Rights and Responsibilities Charter.

Related links:

• Patients and their Families Advisory Council- EHS

• Patients' rights and responsibilities - Seha

• Patient protection plan- Dubai Health Experience
• Patient and family rights and responsibilities.