The SmartPass project enables the use of unified data entry for online government transactions. Every person would have a unified ID number that can be used for accessing eServices of the federal and local government entities. In addition, it facilitates an easy access to all of the entities’ provided services.
The project comes in the context of the national efforts aiming to achieve the pillars of the ‘inclusive government’, and improving the electronic/mobile government consistently with the concept of ‘interconnected government’ that the UAE aspires to achieve.
The application of SmartPass would improve user experience, avail quality services and increase user satisfaction, which will contribute to users’ happiness as the ultimate goal of the mGovernment.
SmartPass will allow users to complete their transactions easily and securely without having to visit the government entities, as well as providing a number of transactions in various government entities through single sign-on.
For the government entities, applying SmartPass provides reliable customers’ data, which would enable the entity to provide eServices as if the customer is present, as well as acquiring and authenticating needed details of the applications’ identity.