The UAE is using artificial intelligence (AI) and PPPP to bring digital transformation. The Abu Dhabi Government made an agreement with Microsoft and Core42, a G42 company specialising in sovereign cloud, AI infrastructure and digital services, to implement a sovereign cloud system across the emirate.

The agreement will create a unified, high-performance sovereign cloud-computing environment capable of processing more than 11 million digital interactions daily between Abu Dhabi Government entities, citizens, residents and businesses, making services more efficient, intuitive, and impactful. 

The Abu Dhabi Government’s ambition is to enable the world’s first fully AI-native government by the year 2027. It aims to automate 100 per cent of its government processes, supported by AED 13 billion investment in digital infrastructure through the Abu Dhabi Government Digital Strategy 2025-2027.

The strategy will see over 200 AI-driven solutions deployed to improve public service delivery, boost operational productivity, and contribute to environmental sustainability. This is reflected in innovations such as TAMM 3.0, Abu Dhabi’s one-stop government services app, which has reduced the number of offline customer visits by 90 per cent and made more than 73 per cent of transactions available instantly.

The collaboration between the Abu Dhabi Government, Microsoft, and G42 reveals the potential of strategic digital transformation to help governments operate more efficiently and responsively as the sovereign cloud system has the potential to unlock efficiency and innovation in the provision of government services.

Source: WAM