The UAE's journey of digital transformation started in the year 2001 with the introduction of the electronic currency eDirham followed by the launch of an eGovernment at the federal level in 2011. The highlight of the digital journey was the transition to Smart Government in the year 2013. This page publishes reports that chronicle the journey of the UAE's digital transformation, and present the UAE's rank in performance indicators relating to digital transformation and digital lifestyle.
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The Digital Transformation Enablers Report (PDF, 2.94 MB) presents a brief of the role of TDRA in enabling the government entities and society throughout the digital transformation process, and throws light on some of the key digital government enablers through which the process was achieved.
The UAE Digital Transformation Report 2020 (PDF, 6.97 MB) highlights the competitive position of the UAE as per several global competitiveness reports. It describes the UAE’s achievements in digital transformation and their impact on the improvement of quality of government service, and customer happiness and experience. The UAE was ranked first globally in 23 indicators in vital sectors which include: telecommunications, health, residency and labour. It was ranked amongst the best 5 countries in 59 indicators, and one of the best 10 in 106 indicators.
The UAE’s rank in global indices
The UAE was ranked first in the following indices in 2020:
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