

the service, especially for emergency.
Thirty services from the UAE FTA;
popular services from ESMA
The Federal Transport Authority – Land
& Maritime (FTA) has released a bundle
of 30 smart services to its customers
from owners of commercial boats, leisure
boats, marine affairs and land transport
services plus suggested services from the
public.
Emirates Authority for Standardization &
Metrology (ESMA) has transformed its
most popular services into smart services.
Pioneering services from MOEW
The Ministry of Environment and Water
launched a mobile app on mobile phones
and Twitter to enable users to receive re-
sponses within few seconds in a secure
way.
The Ministry offered over 100 services in
3 months and enhanced active interaction
with clients on Twitter using secure smart
services, in a first of its kind service in the
Middle East.
Twelve basic services from FEWA
The Federal Electricity & Water Authority
(FEWA) said it has completed the tran-
sition of 12 high priority basic services
into smart service. The aim is to provide
fast and easy services to the public and
achieve customers’ highest level of sat-
isfaction and provide services that meet
their needs and expectations in an easy,
fast and convenient manner, thus saving
the time and effort of customers. The tran-
sition comes in line with the mGov direc-
tives and needs.
25,000 users of Awqaf’s app
The General Authority of Islamic Affairs &
Endowments (Awqaf) has covered a long
way in implementing the mGov initiative
and providing smart services to individu-
als and organizations. 25,000 users have
downloaded and used the Awqaf app.
Awqaf’s app aims to provide religious and
awareness services that meet the society
needs. The app is one of the key chan-
nels used by Awqaf to implement its vision
as a UAE leading entity promoting social
awareness and progress according to the
tolerant teachings of Islam that recognize
the current realities and understand the fu-
ture challenges.
YSA
reaches the
top
25,000
users of
Awqaf’s
app
Pioneering
services
from
MOEW
Twelve
basic ser-
vices from
FEWA
Thirty services
from the UAE
FTA; popular
services from
ESMA
خدمات
«الخارجية»
علىهاتفك
المحمول
Thirty smart
services from
SZHP
MOI
offers 95%
smart
services
MoFA
services
on smart-
phones
EIDA:
We’ve covered
a long way on
the transition
road
80 smart
services from
Dubai
Police
120,000 users
of Ministry of
Labor’s app
9
May
2015