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the service, especially for emergency.

Thirty services from the UAE FTA;

popular services from ESMA

The Federal Transport Authority – Land

& Maritime (FTA) has released a bundle

of 30 smart services to its customers

from owners of commercial boats, leisure

boats, marine affairs and land transport

services plus suggested services from the

public.

Emirates Authority for Standardization &

Metrology (ESMA) has transformed its

most popular services into smart services.

Pioneering services from MOEW

The Ministry of Environment and Water

launched a mobile app on mobile phones

and Twitter to enable users to receive re-

sponses within few seconds in a secure

way.

The Ministry offered over 100 services in

3 months and enhanced active interaction

with clients on Twitter using secure smart

services, in a first of its kind service in the

Middle East.

Twelve basic services from FEWA

The Federal Electricity & Water Authority

(FEWA) said it has completed the tran-

sition of 12 high priority basic services

into smart service. The aim is to provide

fast and easy services to the public and

achieve customers’ highest level of sat-

isfaction and provide services that meet

their needs and expectations in an easy,

fast and convenient manner, thus saving

the time and effort of customers. The tran-

sition comes in line with the mGov direc-

tives and needs.

25,000 users of Awqaf’s app

The General Authority of Islamic Affairs &

Endowments (Awqaf) has covered a long

way in implementing the mGov initiative

and providing smart services to individu-

als and organizations. 25,000 users have

downloaded and used the Awqaf app.

Awqaf’s app aims to provide religious and

awareness services that meet the society

needs. The app is one of the key chan-

nels used by Awqaf to implement its vision

as a UAE leading entity promoting social

awareness and progress according to the

tolerant teachings of Islam that recognize

the current realities and understand the fu-

ture challenges.

YSA

reaches the

top

25,000

users of

Awqaf’s

app

Pioneering

services

from

MOEW

Twelve

basic ser-

vices from

FEWA

Thirty services

from the UAE

FTA; popular

services from

ESMA

خدمات

«الخارجية»

علىهاتفك

المحمول

Thirty smart

services from

SZHP

MOI

offers 95%

smart

services

MoFA

services

on smart-

phones

EIDA:

We’ve covered

a long way on

the transition

road

80 smart

services from

Dubai

Police

120,000 users

of Ministry of

Labor’s app

9

May

2015