3 billion $
1.6 billion $
1.3 billion $
900 million $
500 million $
prefer paying for their purchases
cash upon delivery, if that is accept-
able by the website. This has moti-
vated several websites to contract
with shipping companies to ensure
greater consumer base.
Then he clarifies that despite the
legislative and legal frameworks that
control e-commerce in the country
and the technical infrastructure nec-
essary to facilitate the process, the
bad experiences related to this type
of shopping encountered by some
consumers picked up rapidly. There-
fore many of them fear falling victims
for fraud and data piracy.
He continues that the business sec-
tor dominates the greatest share of
internet shopping purchasing and
payment processes. On the other
hand, individual consumers grant
their trust only to websites with safe
use experiences, especially when
it comes to the official websites for
booking air tickets and hotels.
Moreover, he indicates that “Souq.
com” had offered the option to pay
upon delivery in order to overcome
this obstacle. Besides, to ensure
an increase in its consumer base,
it has contracted with one of the
most prominent shipping companies
around the world, which allowed it to
widen its scope throughout the whole
Arab region.
90% expected growth
for e-commerce in the
next five years
E-shoppers by age
E-shoppers by sex
68 32
%53
%52
%41
%31
10% PayPal
20% Credit Cards
70% Cash
2011
2012
2013
2014
2015
Increase the total price of purchases made via mobile phone
Favorite payment methods
41% computers
35% Smart Phone
24% Tablet devices
E-procurement channels
16 - 25
26 - 35
more than 35
less than 16
19
November
2013
