Travellers should refer to and abide by customs rules and guidelines of the countries being visited. They should also cooperate with officials abroad.

‘Raqeeb’ is a whistleblower programme for tax violations and evasion which aims to raise the level of tax compliance in the UAE and reduce tax evasion cases.Anyone can report irregularities or non-compliances relating to tax to Federal Tax Authority (FTA). FTA will verify the ...

Pursuant to the Customer Happiness Charter for Federal Government Services, the UAE Government launched several efforts to apply the charter and ensure customer happiness. Efforts include Emirates Government Services Excellence Programme, Customer Happiness Culture, the Global ...

The Digital Customer and Digital Government Service Policy aims at enhancing the UAE government’s approach of providing proactive digital services on a priority, improving user experience in getting digital government services and raising government efficiency in providing ...

Disclaimer: You are using Google Translate. The UAE mGovernment is not responsible for the accuracy of information in the translated language. Running a ...

You may raise a grievance against fines imposed on you by mistake for omitting to take precautionary measures apparently, to limit the spread of COVID-19. You may complain about the fines through the website of Public Prosecution or the UAE Public Prosecution app available on ...