Guidelines

These guidelines, drafted for the UAE Government entities, offer recommendations in a variety of fields targeted at improving service delivery, communication with public, website user experience, social media usage and facilitating an effective open data practice.


UAE's Digital Participation Strategy (Document is in Arabic) (1.3 MB)
Last updated on 20 Aug 2020

Interactive Lab Guidelines (Arabic only) (1.2 MB)
Last updated on 11 Aug 2020

Smart Government Indicators and Enablers Guidelines 2020 (Arabic) (3.3 MB)
Last updated on 11 Aug 2020

UAE Information Assurance Regulation (1.1 MB)
Last updated on 11 Aug 2020

User Experience (UX) Guidelines- Research and Design 2020 (26.7 MB)
Last updated on 11 Aug 2020

Guide of Remote Working in the Federal Government and the Procedural Guidelines in the Critical and Emergency Circumstances (0.5 MB)
Last updated on 11 Aug 2020

Collaboration and work from home guidelines for IT administrators (0.5 MB)
Last updated on 11 Aug 2020

Guidance for Mosques and Places of Worship to Prevent the Spread of COVID -19 (1.1 MB)
Last updated on 11 Aug 2020

The UAE Nation Brand Guidelines (1 MB)
Last updated on 11 Aug 2020

A Guide to Happiness and Well-being in the Workplace (1.5 MB)
Last updated on 11 Aug 2020

Guidelines for Participating in Emirati Children's Day (4.5 MB)
Last updated on 11 Aug 2020

The National Nutrition Guidelines (2 MB)
Last updated on 11 Aug 2020

UAE Smart Data Framework (EN) - Part 1 Principle and Standards (0.5 MB)
Last updated on 11 Aug 2020

UAE Smart Data Framework (EN) - Part 2 Implementation Guide (2 MB)
Last updated on 11 Aug 2020

Year of Tolerance | Brand Guidelines (11.8 MB)
Last updated on 11 Aug 2020

Summary of Web Content Guidelines for UAE Government Entities (0.1 MB)
Last updated on 11 Aug 2020

Gender Balance Guide (1 MB)
Last updated on 11 Aug 2020

Federal Websites Guidelines - 2020 (2.6 MB)
Last updated on 11 Aug 2020

Quality standards of services for people of determination in government and private institutions (3.1 MB)
Last updated on 11 Aug 2020

Guideline for publishing topics on Sharik Portal (Arabic) (0.4 MB)
Last updated on 11 Aug 2020

SmartPass User Guide (5.4 MB)
Last updated on 11 Aug 2020

The UAE Commemoration Day Guideline (Arabic only) (1.1 MB)
Last updated on 11 Aug 2020

The UAE Flag Usage Guideline (Arabic only) (2.4 MB)
Last updated on 11 Aug 2020

Visual Identity Guideline for Federal Government Entities (36.3 MB)
Last updated on 11 Aug 2020

Volunteering Guidelines in the Workplace for Government Entities (3.1 MB)
Last updated on 11 Aug 2020

Guidelines for web accessibility (Document is in Arabic) (0.1 MB)
Last updated on 11 Aug 2020

The UAE mGovernment's style guide for writing in Arabic (0.4 MB)
Last updated on 11 Aug 2020

The UAE mGovernment's style guide for writing in English (0.2 MB)
Last updated on 11 Aug 2020

Guidelines for eParticipation and Social Media for Government Entities (11.2 MB)
Last updated on 11 Aug 2020

Guidelines for representing your federal entity in social media channels (Document is in Arabic) (2.1 MB)
Last updated on 11 Aug 2020

Guidelines for Verifying Facebook Accounts (Document is in Arabic) (3.3 MB)
Last updated on 11 Aug 2020

Guidelines for Verifying Twitter Accounts (Document is in Arabic) (1.7 MB)
Last updated on 11 Aug 2020

Moderation, Usage and Response Policy (0.6 MB)
Last updated on 11 Aug 2020

National eParticipation Plan (0.3 MB)
Last updated on 11 Aug 2020

The UAE Social Media White Papers (4.7 MB)
Last updated on 11 Aug 2020

Mobile Government Guidelines (0.8 MB)
Last updated on 11 Aug 2020

mGov KPIs Best Practices 2017 (in Arabic) (21.5 MB)
Last updated on 11 Aug 2020

A Guide to Access Government Information (0.1 MB)
Last updated on 11 Aug 2020

Science, Technology and Innovation Policy (1.8 MB)
Last updated on 11 Aug 2020

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