Guidelines | The Official Portal of the UAE Government

Guidelines

These guidelines, drafted for the UAE Government entities, offer recommendations in a variety of fields targeted at improving service delivery, communication with public, website user experience, social media usage and facilitating an effective open data practice.

Cybersecurity

The National Information Assurance Framework (5.9 MB)

Last updated on 03 May 2023

Websites and Apps

Web Content Guidelines for UAE Government (1.5 MB)

Last updated on 07 Dec 2022

UAE API First Guidelines (0.6 MB)

Last updated on 07 Dec 2022

Interactive Lab Guidelines (Arabic only) (1.2 MB)

Last updated on 07 Dec 2022

Guidelines for web accessibility (Document is in Arabic) (0.1 MB)

Last updated on 08 Dec 2022

Style guide for Arabic writing (1.4 MB)

Last updated on 07 Dec 2022

Style guide for English writing (1.1 MB)

Last updated on 07 Dec 2022

A Guide to Access Government Information (0.1 MB)

Last updated on 08 Dec 2022

Services

Government Services Development Guide 2.0 (3.2 MB)

Last updated on 04 Oct 2023

UAE Digital Government Online Services Index (112.5 MB)

Last updated on 24 Jul 2023

UAE Promise Guidelines (16.2 MB)

Last updated on 07 Dec 2022

Quality standards of services for people of determination in government and private institutions (3.1 MB)

Last updated on 07 Dec 2022

Open Data

Open Data Specifications Guidelines for UAE Government Entities (0.7 MB)

Last updated on 09 Jan 2023

UAE Smart Data Framework (EN) - Part 1 Principle and Standards (0.5 MB)

Last updated on 07 Dec 2022

UAE Smart Data Framework (EN) - Part 2 Implementation Guide (2 MB)

Last updated on 07 Dec 2022

Eparticipation and social media

Digital Participation Specialist Booklist (6.2 MB)

Last updated on 07 Dec 2022

Guidelines for social media users and Positive Digital Citizenship - Values and Behaviours’ Code (0.4 MB)

Last updated on 24 Jul 2023

Summary of the National Digital Participation Plan (0.6 MB)

Last updated on 03 Aug 2021

UAE's Digital Participation Strategy (Document is in Arabic) (1.3 MB)

Last updated on 29 Jun 2021

Social Media Guidelines for the UAE Government (3 MB)

Last updated on 07 Dec 2022

Guideline for publishing topics on Sharik Portal (Arabic) (0.4 MB)

Last updated on 29 Jun 2021

Guidelines for representing your federal entity in social media channels (Document is in Arabic) (2.1 MB)

Last updated on 29 Jun 2021

Guidelines for Verifying Facebook Accounts (Document is in Arabic) (3.3 MB)

Last updated on 29 Jun 2021

Guidelines for Verifying Twitter Accounts (Document is in Arabic) (1.7 MB)

Last updated on 29 Jun 2021

UAE's Digital Participation Policy (0.6 MB)

Last updated on 25 Jul 2021

Other

Official Photos Guideline (0.3 MB)

Last updated on 15 Mar 2023

The UAE Unified Industrial Brand Identity guidelines (111.2 MB)

Last updated on 07 Dec 2022

The UAE Commemoration Day Guideline 2023 (Arabic only) (12.1 MB)

Last updated on 22 Nov 2023

Guide of Remote Working in the Federal Government and the Procedural Guidelines in the Critical and Emergency Circumstances (0.5 MB)

Last updated on 08 Dec 2022

Collaboration and work from home guidelines for IT administrators (0.5 MB)

Last updated on 08 Dec 2022

The UAE Nation Brand Guidelines (1 MB)

Last updated on 08 Dec 2022

A Guide to Happiness and Well-being in the Workplace (1.5 MB)

Last updated on 08 Dec 2022

Guidelines for Participating in Emirati Children's Day (4.5 MB)

Last updated on 08 Dec 2022

The National Nutrition Guidelines (2 MB)

Last updated on 08 Dec 2022

Gender Balance Guide (1 MB)

Last updated on 08 Dec 2022

The UAE Flag Usage Guideline (5 MB)

Last updated on 22 Nov 2023

Visual Identity Guideline for Federal Government Entities (36.3 MB)

Last updated on 08 Dec 2022

Volunteering Guidelines in the Workplace for Government Entities (3.1 MB)

Last updated on 08 Dec 2022

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