questionnaire will be launched to measure the satisfaction of the Authority's
customers, including federal government employees and the public, with the publications
published and issued by the Authority.
the public's opinion about the Authority's publications and materials published
on social media, website and electronic publications by launching a
questionnaire that measures the extent of public and customer satisfaction and
what their development feedbacks.
The authority will monitor the most prominent proposals
and develop new methods for developing the authority's publications and published
materials, based on the development and improvement comments and feedbacks of
the employees, and work to update the publications to reach all target groups
and meet their expectations.
analyzing the results of the questionnaire that measures the level of
satisfaction with the authority's publications and the materials published in
the year 2022, the
participants 'development proposals and views were taken into account, which
would help in developing the authority's publications, as well as setting up a
marketing mechanism and raising awareness of the published materials. The
results were also examined and nearly 30 proposals and suggestions were
received, which were taken into consideration, and then build on them in
setting corrective measures and developing publications in line with the needs
and aspirations of the reader.
presentation, you will find suggestions with corrective actions.