Subject

As part of its strategy to provide the best electronic and smart services to delight customers and achieve the national plan for smart government goals, in line with the aspirations our wise leadership, the Ministry of Health and Prevention provides a package of electronic and smart services through the website and smart app with the aim of facilitating customers journey by completing their transactions without having to visit the customers happiness centers.

Objective

Through this Consultation, the Ministry of Health and Prevention aims to measure customers' satisfaction with electronic and smart services and to monitor their proposals and opinions on the steps of accessing services electronically.