His Excellency Abdulrahman Mohammed Al Nuaimi, Director General of the Municipality and Planning Department in Ajman, said that the Department believes that public is the fundamental pillar of any desired change and improvement. Any success we look forward to starts from the happiness of its customers and therefore tries to satisfy them and provide all facilitation and intensifies its efforts relying on its in-house qualified personnel who works on launching and constantly developing smart applications to ensure the customer avails of all services easily and expeditiously.

He added that the Department aims to know the customers’ opinions and adopt their insights and constructive suggestions which will help develop its applications, including the smart application of the Department. They are the goal and target.

His Excellency indicated that the work teams organizes regular meetings bringing together the Department and its customers to share their opinions on applications, in terms of friendly-use, customer journey through it, features and improvements they want to see in addition to services they want them to be added to the application, with a view to engaging them in the constant improvement. “Several opinions and suggestions of customers are b taken into account, and the best will be applied  soon” he added.