Ministry of Foreign Affairs (MoFA) provides an integrated package of digital services for the UAE nationals through its ‘Emirati Traveler’ page on its official website
and the smartphone application UAEMOFA available on Android
The package includes an interactive map. Emirati citizens wishing to travel abroad are advised to use this interactive map to check which countries are allowing entry of foreign citizens and whether travellers need to undergo quarantine.
They can also find tourist information on a wide variety of topics such visas, customs, local laws, official holidays and if Emirati driving licences are accepted for driving (through the ‘Markhous’ initiative).
MoFA urges UAE nationals wishing to travel abroad, to register in the ‘Twajudi’ service through the ministry's website or the smartphone application UAEMOFA, available on the Android and iOS platforms.
The service enables the ministry and its missions abroad to communicate with them in cases of emergencies and crises during their travels, and assist them in returning to the UAE.
Issuance of passports and return documents
MoFA provides an electronic return document to Emiratis who have travelled abroad, in order to facilitate their return to the UAE. Emiratis can apply for an electronic return document through its website and the smartphone application UAEMOFA in the following cases:
- a lost or stolen passport
- an expired passport
- a damaged passport
- a passport for newly born babies.
Emergency line for Emiratis abroad
If Emiratis face an emergency while they are abroad, they can call for help on 00971-80024. All calls are dealt carefully through a response system which is designed to provide the needed support. National Affairs Department supervises the emergency line in coordination with the UAE’s missions abroad and the foreign country’s relevant departments.
‘Doctor for Every Citizen’
If an Emirati falls sick while he/she is abroad and wants to contact a doctor in the UAE, he/she can use the ‘Doctor for Every Citizen’ service. Through this service, the ministry connects the patient to a physician at DHA.
The Smart Mission service enables customers to benefit from proactive consular services. It uses facial recognition technology and facilitates direct interactions through 3D and hologram technologies. Read more
Updated on 29 Feb 2024