Telecommunications Regulatory Authority (TRA) launched the TRA Academy, known before as the Smart Government Virtual Academy with the aim to provide training and learning courses in the fields of business, information technology and soft skills. The academy has more than 50 online courses available for free in the mentioned fields. Training services may be provided in different formats which include on-site instructor-led sessions, virtual instructor-led, online sessions and self-paced training.
Al Mawrid eLearning Portal
In 2019, Federal Authority for Government Human Resources (FAHR) launched the Federal Government's eLearning Portal (Al Mawrid), through which expert training and development is provided to federal government employees at competitive prices.
The initiative aims to develop the employees’ knowledge, skills and capabilities, so that they can cope with the rapidly changing needs of global labour market.
Online training for federal government employees
Federal Authority for Human Resources (FAHR) has the following electronically supported training initiatives (PDF, 100 KB):
- Training and development system for federal government employees
The Training and development system for federal government employees system aims to provide comprehensive development opportunities to federal government employees and enhance their level of competency to meet the challenges of the changing work requirements. The system is connected with the performance management system, which identifies the actual training needs in terms of the employee’s development in all behavioural, professional and scientific aspects. The forms of training include training courses, education leaves, secondment, rotations, forums, conferences and job shadowing.
- The Maaref portal
The government portal for knowledge, ‘Maaref’, (Arabic for knowledge) aims to identify the best training providers in the UAE and make them available to ministries and federal government entities to provide their services and training programmes to government employees at competitive prices and/or free of charge.
- Capabilities framework for measuring federal government employees’ capabilities
In order to develop the capabilities of government employees, FAHR developed the ‘Qudarat - Capability Framework’ to streamline the employee assessment process at the federal government level. FAHR prepares a list of the best capabilities assessment service providers in the UAE and makes it available to the ministries and federal entities seeking to measure their employees’ capabilities for further improvement.
- The eLearning gate
The eLearning gate aims to provide eTraining to the federal government employees on the Executive Regulations of Human Resources Law and Code of Ethics and Professional Conduct Document for Civil Service.
- The training programs bank
The training programs bank aims to enable federal entities’ and ministries’ employees to select electronically the training courses that are suitable to their needs through the electronic development and training system available in the Human Resources Information Management System (Bayanati).
- Specialized certificates calendar
Specialized training certificates calendar aims to help federal entities to invest their training budgets in specialized training programmes, which provide specialized professional certificates to employees. The calendar creates a federal database of accreditors, which employees can access easily.
Maharati healthcare eTraining system
The ‘Maharati’ system, is a healthcare eLearning and management system launched in 2018 by Ministry of Health and Prevention (MoHP) at the Training and Development Center in Sharjah. The ‘Maharati’ system aims to develop the employees’ abilities to adapt to industry changes within the framework of continuing education and training.
The system automates the management of the health training courses, from measuring individual development training needs to registration, planning, attendance management, ending up in certification and programme evaluation. In addition, the system allows enrollment, launch of new eTraining programmes, introduction of integrated programmes and eLearning resource management.
The eLearning training course modules have been developed internally and designed specifically for the MoHP staff in coordination with international academic and training partners. To reach all MoHP employees, the intelligent and interactive system uses a contemporary eLearning method to empower them and ensure suitable training excellence and efficiency.
The ‘Maharati’ system is based on the famous Moodle learning management system used by the world’s most famous universities and educational institutions to automate the training management system as well as make the training programmes available at any time. In addition to Maharati, many training programmes in the system have been approved by the American Heart Association, the European Resuscitation Council, the Monash University, the American University of Beirut, and other relevant parties.
Online training for Emiratis in the private sector
Ministry of Human Resources and Emiratisation (MoHRE) provides online training to jobseekers according to skills required for the target jobs, after they sign the employment contract. MoHRE provides financial and technical support to employers for the implementation of this type of training to enhance the competencies and skills of national human resources. Employers wishing to recruit and train jobseekers can contact:
- The Employer units at MoHRE
- Employment Officer in charge of employers registration account at MoHRE
- Jobseeker Unit Training Section.
Access the related eService for online training for Emiratis in the private sector.
Updated on 09 Apr 2020