The insurance document and bank guarantee refund can be processed and obtained from Tasheel and Tadbeer services centres and also through any of the MoHRE apps.

Firms can either reclaim the bank guarantee money when an employment contract is terminated or when a work permit is renewed. However, they must have purchased the new insurance policy before the refund is paid out. Note that any company with violations such as failing to pay salaries in the last six months will not be eligible for a refund.

Source: Ministry of Human Resources and Emiratisation (MoHRE)