The UAE Government is very eager to use ICT tools not only to deliver services in quick and easy manner but also to provide customised services in the future. In 2001, the UAE launched its first eService - the eDirham card - as a mode of payment for government and non-government services.
During the following years, more eServices were added leading to the conception and realisation of the UAE's eGovernment programme.
In May 2013, H. H. Sheikh Mohammed launched the UAE Mobile Government Initiative with the aim to deliver government services to the public round-the-clock through mobile phones, smart devices, kiosks, wearable technologies, drones and robots.
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