What is the UAE Pass?

The UAE Pass app is the first national digital identity and signature solution that enables users to identify themselves to government service providers in all emirates through a smartphone-based authentication. It also enables users to sign documents digitally with a high level of security.

By downloading the app and creating an account on UAE Pass, the user will have a single digital identity across both local and federal government entities, in addition to various other service providers.

Benefits of UAE Pass:

By registering on UAE Pass, you can enjoy the benefits of:

• having a digital trusted identity
• being able to sign in to all government websites and services through a single mobile–based login
• being able to sign documents digitally
• being able to store and share digital documents
• being able to update your profile information
• being able to update your address records
• customised services.

The app is available on iTunes and Google Play. For assistance, contact the UAE Pass help desk on: 600 561 111.

Launched at Gitex Exhibition 2018, the app is a collaboration between Digital Dubai, Telecommunications and Digital Government Regulatory Authority (TDRA) and Abu Dhabi Digital Authority.

The new app serves the UAE’s government goals in realising digital transformation and eliminating paper transactions.

Read FAQs about the UAE Pass.

Watch a video about the UAE Pass app.

UAE Pass face recognition (facial ID)

The UAE Pass app uses biometric face recognition (facial ID) to register users. This helps to create a verified account in less than 5 minutes without having to visit government services centres for verification. Before the facial ID system was implemented, the registration process took 20 minutes and registrants had to visit government services centres to complete the verification process.

The UAE Pass app enables customers to access UAE government and semi-government entities’ websites and applications safely and access over 6,000 services.

The addition of the facial ID system makes the UAE Pass app, a secure digital national ID for citizens and residents.

Sign and share documents digitally

Digital vault

The UAE Pass includes a ‘digital vault’ for storing users’ digital documents and sharing them with government departments for completing their transactions quickly without the need to provide paper documents.

You can request for a digital version of your official documents and use them securely, to get services from service providers when needed. This feature eliminates the need for physical documents and visits, saving you time and effort. It is powered by blockchain technology, providing you with optimal traceability and security.

Digital signature

Signing digitally, using the UAE PASS app is easy. You can either upload and sign a document on the app or on the UAE Pass website or sign a virtual document to complete an official transaction. To sign on the app, you need to upload a document, sign it and then share it. And, if someone shares a signed document with you, you can instantly verify it on the app or even on the UAE Pass website.

Protection of privacy and digital identity