Abu Dhabi’s ‘Once only’ policy for services
Under the ‘Once only’ policy, users or consumers of Abu Dhabi Government’s services will be relieved from submitting supporting documents every time they apply for a service. To benefit from this policy, users will submit their documents only once via the central website of Abu Dhabi Government.
This data will be saved and shared with government entities and companies via the Abu Dhabi Connect Platform, which is the only digital platform to provide and share digital information with government entities and companies.
The ‘Once only’ policy will facilitate transactions by:
- reducing the number of documents required for each transaction
- easing procedures of services
- ensuring seamless use of data in a secure way.
Once only is the first policy of its kind in the region to enhance government’s digital transformation.
TAMM-Abu Dhabi Government Services
TAMM is a one stop shop portal from the Abu Dhabi Government. The portal offers all Abu Dhabi Government services and information which is aimed to serve the UAE’s citizens, residents, visitors and investors by providing them quick access to information without the need to visit government entities or their websites.
In addition, TAMM adopts a vision which shifts the service delivery model towards a journey-focused approach that understands the needs of the customers and provides them with personalised solutions and journeys. These journeys are designed to help people find houses, buy and drive cars, start a business, find and get healthcare and other services.
You can access services through the TAMM website or through the TAMM application available on iTunes and Google Play. You can also visit TAMM centres and branches throughout the emirate of Abu Dhabi. TAMM is operated by Abu Dhabi Smart Solutions and Services Authority (ADSSSA).
Abu Dhabi Pay
Abu Dhabi Pay is a digital payment platform within the ecosystem of Abu Dhabi government services.. It aims to facilitate hassle-free, secure and a standardised method of online payment for all Abu Dhabi government services through a unified channel.
Read how you can use 'Abu Dhabi Pay' to pay for Abu Dhabi government services.
The UAE is building several sustainable cities that conserve energy and harness renewable energy using technology and architectural designs. Read about Masdar.
Abu Dhabi introduced the Onwani (my address) system. Onwani is Abu Dhabi's smart addressing system. Under this system, streets in Abu Dhabi city would be assigned a unique number that can be used to search their location and find their way to that street.
QR codes which embed details relating to the location would be assigned to streets in the emirate. People can scan the code and send it to anyone visiting them. This is helpful during emergencies.
CityGuard is a free app from Abu Dhabi Government. Through this app, you can raise a complaint or an issue with the Abu Dhabi Government regarding its services. You can send a picture or a movie or audio clip relevant to the issue as an attachment. The app will register the case and forward it to the department concerned. The app is available for BlackBerry.
Free Wi-Fi in taxis
Free Wi-Fi is available to taxi passengers in Abu Dhabi.
Updated on 27 Jun 2021