About this platform (U.AE)

U.Ask

U.ae is the official national platform of the UAE Government. It provides information about the UAE, its government system and its services.

On U.ae, you can find:

  • information and services for individuals, visitors, businesses and government provided by the UAE federal and local and government entities
  • an informational section about the UAE’s economy, political and government system, its strategies, plans and initiatives, history and culture
  • U-Ask, a chat-bot assisted help
  • a media section which includes latest news and videos about UAE Government
  • a calendar of events in the UAE
  • a list of the federal and local government entities
  • a help section which provides you with links to contact this portal and/or the federal and local entities
  • a guide on how to handle emergencies in the UAE and important phone numbers
  • a rich resources section for important documents and links related to the UAE eGovernment and mGovernment
  • media material, terminologies and Wi-Fi hotspots in the UAE and
  • a refined search engine for accurate results.

For more clarification on the portal components, you can check this platform's site map, located at the footer.

On the services page, you can find all services provided by the UAE Government. You can search by entity or category of service. Services can be arranged in ascending or descending alphabetical order.

Yes, you can. It is possible to start an eService, save it and finish it later.

Yes, there are help and FAQs sections.

Yes, it does. You will find it on all the pages at the top right corner.

Yes, the platform is designed to be responsive to a variety of smart devices. 

The platform uses HyperText Transfer Protocol Secure (HTTPS) to ensure privacy of your personal data when transferring, storing or processing it.

You need to sign in to use some services. For signing in, you can use UAE Pass.

You will find a like and a dislike button at the bottom of every content page. Choose one as per the level of your satisfaction with regard to the information on that page. You can also use the 'Contact us' page to share feedback.

You can file a complaint about public service through 171Tawasul, the unified national customer relationship management (CRM) platform.

Government websites in the UAE provide help and tutorials on how to use eServices through service cards, interactive pages and videos. Find guidance and tutorials on using eServices in the UAE.

The text on the platform is originally provided in Arabic and English. For more languages, you can use Google Translate located at the top of the web page.

Yes, all information published on this platform is up-to-date. You can find the last updated date in the footer section.

Yes, the platform provides a site map.

Yes, U-Ask is the UAE's unified AI-powered chatbot designed to answer queries related to living, working, studying, visiting or investing in the UAE. It is available for guidance 24/7.

The design of this portal complies with the Web Content Accessibility Guidelines (WCAG). That means, you can change the font size and colour and the background colour of the portal. Read the accessibility features of this platform.

The services of the UAE Government are accessible through many online and offline channels such as kiosks, banks and typing centres. Read about it on the page about service channels.

Read the privacy policy of U.ae.

Telecommunications and Digital Government Regulatory Authority (TDRA) manages and operates U.ae. You can reach the team through info@tdra.gov.ae.

Yes, the UAE Digital Government is present on Facebook, X, YouTube and Instagram.