XV / 1
and to this report in particular as guidance
to explore the global trends and to know
the competitive position of our country
worldwide. This is an important matter, as
our national vision 2021 is based on a shared
promise for all of us, which requires that the
UAE will be one of the best countries in the
world.
It is notable that the report has given
the UAE a full mark in the first and
second levels of smart government
services, kindly tell us about your plans
to promote services in higher levels, i.e.
the third and fourth?
After completing the first phase of smart
government at the federal level, we conducted
a comprehensive evaluation of conditions
in view of directives of our wise leadership,
to focus on the concepts of quality, usage,
connection, satisfaction / happiness. Based
on our experiences, we are sure that the third
and fourth levels can be achieved through
adopting such concepts that focus around the
user / client.
Do you have specific projects in this
field?
Yes, we are going to see good results in some
projects that are about to be completed,
including (Smart Pass) Project, (GSP) project,
Unified Portal Services and Electronic
Participation Portal. We further look forward
to promoting the National Open Data Portal.
With regard to the Electronic
Participation, what is your comment on
the result of this index in the UN report?
The UAE together with the Kingdom of
Bahrain ranked first in the Arab world in this
index and 32nd globally. We are working
now on a comprehensive plan to upgrade
the UAE status in this index throughout the
world. We further have practical perceptions
to achieve that matter, and you will see the
results soon.
What is your comment on the result
of the total index, i.e. the E-Government
Development Index, as the UAE ranked
29th globally?
Yes, we advanced three rankings, as we
ranked 32 in 2014, and now we reached 29th
globally. It isworthmentioning that this index
includes three sub-indexes, which are Smart/
Electronic Services Index, Human Capital
Index and Telecommunication Infrastructure
index. Our plan for the upcoming stage
includes enhancing these indexes from
one hand and ensuring that all international
bodies have and access to all updated and
accurate data related to these indexes on the
other hand.