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MGOVMAGAZINE
16
Full Interview
By Shoroq Qadih
customer satisfaction
for fund electronic
and smart services
Abdulla bin Aqeeda, Secretary-General of Zakat Fund to
m-government magazine
85%
Abdulla bin Aqeeda Al Muhairi, Secretary-
General of Zakat Fund stressed that the
government services success standards relatively
depends on the adaptation to the latest changes
and utilization of ICT latest technologies and
applications. All Zakat Fund personnel, however,
seek to adapt such application to achieve the
fund objectives and to provide the highest level of
quality and competency to provide to the general
public much more easier and faster than before.
Furthermore, he added that no space for who still
insist to use old fashion ideas.
In his interview with m-government magazine
he said that the fund smart services aim to raise
awarenessabout Zakat and toestablishZakat concept
and role in individual and social development and
to revive such obligation in theory and in practice in
order to benefit all society groups in need.
He stressed in his interview that the fund has
achieved full mark at index of smart transformation
of government services in 2015. He also indicated
that the fund effort in promotion for the smart
services achieved an increase in smart and
electronic services usage by the fund customers
from %50 to %77.8 he also said that the fund seeks
to achieve the government objectives to reach %80
next year i.e. a year before the deadline specified by
the government.