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Dubai Maritime City Authority is
developing and updating smart apps
portfolioasper international best practices,
highest standards and latest technologies
ensuring provision of interactive features
that give customer access to maritime
services so much easier and quicker.
It also spares no effort in order to
achieve positive results in navigational
nautical smart services in line with
the government plans for a proactive
innovative smart city.
Mahmoud Aawaida, Director of IT
Management in Dubai Maritime City
Authority explained that the development
of smart apps portfolio is one of the top
priorities of Dubai Maritime City Authority
which assumes responsibilities for support
of smart transformation process in Dubai
and contribution in making government
services so much easier, simpler, and
quicker to achieve customer happiness
and communities welfare.
He also said that the Authority goes ahead
in order to translate ambitious aspirations
in reduction of customer physical
attendance to %80 by 2018 supported by
a universal portfolio of interactive smart
services. It is based on the innovation lab
best practices and in line with the national
strategic innovation principles in order
to make UAE one of the most innovative
countries. Dubai Maritime City Authority
presented to the visitors and participants
in Dubai International Boat Show 2016 the
latest smart apps through which it seeks
to improve customer experience and to
facilitate maritime procedures with no
time or effort. At the same time it further
seeks to maintain the highest standards of
reliability, transparency and efficiency, he
add.
Dubai Maritime City Authority is
developing new apps such as smart
inspector & smart officer that are expected
to be paradigm shifts in improvement of
key performance indicators KPIs and
smart transformation process.
Dubai Maritime City Authority will issue
a new smart services in second quarter of
this year. The services portfolio includes
maritime means and staff licenses
issuance in addition to Info App for
Marine Safety Guidelines and Maritime
Safety Manual for all sea voyages stages.
It also includes maritime navigation
information and sailing in international
canals. Furthermore, it contains universal
sea maps cover sea sport leisure activities
on beach and sea.