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Smart services technology affects almost all aspects of life; of course, hospitality sector is
no exception in digital revolution spread over the globe in last two decades. Technology
has become as a measure for excellence and competition between hotels that seek to
render best services for all guests.
Although digitalization of services is expensive at a short term but it has become so
important matter indispensable in facilities operating in hospitality sector and further
seek to rationalize expenses in a long term.