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MGOVMAGAZINE
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The Roads and Transport Authority (RTA)
has launched the Phase II of the Electronic
Transition of Services Project, by offering
three vehicle related service online with
effect fromAugust 15th 2016. These services
are renewing vehicle registration card for
individuals, issuing vehicle registration card
in replacement of a lost one, and renewing
the retention of a licensing plate. These
services, which apply to vehicles of less than
three years in use, are accessible through
RTA website, Drivers & Vehicles app, and
self-service kiosks (Nafethati).
The launch of this phase follows the
successful completion of the initial phase of
the project launched last year targeting the
corporate sector, which resulted in pushing
the electronic transition to as much as %90.
Ahmed Bahrozyan, CEO of RTA’s Licensing
Agency said: “We would gradually cease
the offering of some services through
customers’ service centers starting from
August 15th. The services would be re-
routed to RTA portal
(www.rta.ae), the
smart app (Drivers & Vehicles) and the self-
service kiosks (Nafethati). The services to be
diverted are renewing vehicle registration
for individuals whose vehicles do not
require testing, issuing vehicle registration
card in replacement of a lost one, and
renewing number retention service. These
services are applicable to vehicles with less
than three years of age.”
“RTA continuously endeavors to provide
the best means & channels of delivering
services matching to the highest
international
standards
in
offering
individual and corporate services,» he
added.
The General Directorate of Residency
and foreign Affairs (GDRFA) has called on
Emiratis to renew their passports well before
the expiry date if they plan to travel outside
the country.
Colonel Ahmad Al Muhairi, Assistant
Director for Citizenship Affairs at the General
Directorate of Residency and foreign Affairs
(GDRFA), has requested Emiratis to check
the expiry dates on their passports before
planning their trips because the majority
of countries refuse entry to tourists with
passports close to their expiry date.
He said the Department of Citizenship at the
GDRFA uses the best technologies to make it
easier for Emiratis to renew their passports,
such as the smart app called GDRFA Dubai.
“The app can be downloaded and used to
request passport renewal. Users can log
on to the services of the department and
request what theyneedbyfilling the required
information, mobile number, address, and
the way they want to receive their renewed
passport. They can then proceed for
payment.”
The request to renew passport via the
smart application is easily processed as the
applicant could receive his passport through
the courier service within a working day in
the set place, whether in Dubai or any other
emirate, according to Al Muhairi.
Also, the smart application gives more
features to the applicant, including the
possibility to submit his request from
anywhere and at any time, without the
need for visiting the GDRFA headquarters or
any of its centers to renew the passport, he
asserted.
GDRFA
urges UAE nationals to renew
passports via its smart app
starts electronic transition of three
vehicle-related services in August
RTA