Survey on easy access to GPSSA's electronic services

Introduction: As a part of the General Pension and Social Security Authority's (GPSSA's) interest to adopt best practices, we invite you to participate and answer questions in this survey in order to help the GPSSA assess electronic services on its website, and improve the overall quality of electronic services.

Objective: Improve the level of electronic services on GPSSA's website

Outcome

Based on the feedback received from the public, GPSSA has enhanced its electronic services on its website. This proactive step highlights GPSSA's commitment to delivering improved services to its users. By taking into consideration the feedback provided by the public, GPSSA has been able to identify areas for enhancement and address any concerns or suggestions raised by users. The updates to the electronic services aim to streamline processes, enhance accessibility, and provide a more user-friendly experience for individuals accessing GPSSA's website. This demonstrates GPSSA's dedication to continuously improving its digital offerings and ensuring that users have a smooth and efficient experience when utilizing the electronic services provided on their website.